Important notice regarding the sunset of the GreatDocs™ Reader

Over the past few years, there has been a growing demand for PDF files in the bundling and shipping of mortgage documents. GreatDocs has supported the creation of PDF files for over four years while at the same time, offered our proprietary PKG format. The widespread adoption of the PDF format along with the free distribution of Adobe’s reader has significantly reduced the utilization of the PKG format. We have made the decision to discontinue the development of our PKG files as of December 31st, 2007.
 
Support will continue through March 31, 2008 to accommodate loan origination system ("LOS") providers’ release schedules. After this date, all calls received in our support center regarding our package files will be directed back to respective LOS providers for delivery options.
 
You can continue to use the PKG format indefinitely as our reader may be made available for distribution from your institution’s or your LOS provider’s site; however, we encourage you to fully use the PDF format as soon as is beneficial to your business.


Do you have further questions?
 
Contact GreatDocs Product Technical Support at 800.968.5775 or greatdocs@dh.com
 

    
 
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